Changing a Username or Email address

To change the username (Email address) that a Employee uses to log in can be done under the Employee profile.

The User that needs to change the Employee profile needs to have a HR Administrator or HR Executive level access.

Navigate to the HR Administration menu -> All Employees and select the Employee that you need to edit.

Select the Action menu Edit option on the Employee name.

You will land on the Employee Tab, and then select the Contact information sub tab.

Update the Email address in this section to the new Email address.

Navigate to the Employee Information sub tab (To the right of the Contact Information) tab.

Switch OFF the Generate login switch and Update the profile.

This will remove the existing user account.

Now Enable the "Generate User Login" switch again to expand the section again. (Note the profile MUST be updated between these two steps to remove the old account)

Check that the new email address you entered is pulling through and ensure that the Employee user Type is correctly chosen.

Now Update the profile.

The User will receive an email from HRSimplified with the updated User details (Username and Password)